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Shipping & Returns Policy »

Standard Fed Ex shipping is free for online orders shipping direct to customers located in the contiguous USA (excluding Alaska and Hawaii. (2-5 business days)

For expedited shipping, you may pay for the following options.

  • Fed Ex Express (3 business days)
  • Fed Ex 2-Day
  • Fed Ex Overnight


Shipping costs can vary by order for Hospitality and Commercial Contract orders with greater quantities. You can contact our sales team: Contact.


We currently ship to all countries except the UK and countries within the EU.

*Please note your international shipment may incur customs, duties, taxes and potential brokerage fees. These fees are the responsibility of the recipient; therefore, we ask that you be aware of these fees prior to submitting your order.


LUX provides the same level of service for purchasing as it does for returning or exchanging items. All of our products can be returned within 30 calendar days of receiving your order, without incurring any penalties or costs, including the cost of returning the item.