LUXLEDLIGHTS.com | Shipping - Returns - 5 Year Warranty – LUX LED Lighting icon-account icon-glass
ONLINE ORDERS SHIP FREE IN THE CONTINENTAL USA

Shipping and Returns

ONLINE STORE ORDERS

FREE GROUND SHIPPING in the continental U.S.A., via FedEx.

Shipping to Hawaii or Alaska? Type in your address at checkout to determine cost.

And if you want your product sooner, we have the following shipping options, the cost of which will depend on your location:

  • Fed Ex Express (3 business days)
  • Fed Ex 2-Day
  • Fed Ex Overnight

COMMERCIAL ORDERS

Shipping costs can vary by order for Hospitality and Contract orders with greater quantities. You can contact our sales team: Contact. Generally, all commercial products ship FOB California.

INTERNATIONAL ORDERS

We currently ship to all countries except the UK and countries within the European Union. We will have distribution available to the UK and the EU in the near future.

Priority Mail International or FedEx International

The cost will depend on your your location. You can type in your country address at checkout to view your total cost, including shipping.

*Please note your international shipment may incur customs, duties, taxes and potential brokerage fees. These fees are the responsibility of the recipient; therefore, we ask that you be aware of these fees prior to submitting your order.

RETURN POLICY

We want you to be 100% satisfied with your product. If you decide to return a product for any reason, you can receive a full cash refund: if you return the light undamaged in its original packaging within the first 30 days.

Returns that are damaged, or come without the original packaging or missing parts will be accepted in exchange for store credit, but must be within the first 30 days. For returns due to manufacturer defect, please refer to our Warranty:

FIVE-YEAR WARRANTY

LUX LED Lighting provides a limited warranty that covers manufacturer's defects for 5 years after the original purchase directly from our website. If your light does not work properly or the LED's fail, we will repair or replace your product for free. This does not cover any accidental damage or abuse the light may endure through normal wear and tear (water damage, staining, scratches, bending or cracking due to falling, or any damage to plugs). To submit a claim, fill out our contact form.