LUX LED Lighting Support

 

WE'RE HERE TO HELP!

We stand by our product. If you are not satisfied or change your mind for any reason in the first 30-days after delivery, you can return your LUX product for a full refund. Use our easy to navigate RETURNS PORTAL. If you would like to submit a warranty claim, or want to get in touch with us for any other reason, please fill out the contact form below. 

  

 

HELPFUL RESOURCES AND INFORMATION

Standard shipping is available for a flat rate of $15.00 to residential and commercial addresses in the contiguous USA. Allow 2-5 business days

Shipping to Hawaii or Alaska? Type in your address at checkout to determine the cost.

For expedited shipping, you may pay for the following options.

  • Fed Ex Express Saver (3 business days)
  • Fed Ex 2-Day
  • Fed Ex Overnight

COMMERCIAL ORDERS

Shipping costs can vary by order for Hospitality and Commercial Contract orders with greater quantities. You can contact our sales team by emailing sales@luxledlights.com.

LUX LED Lighting provides a limited warranty that covers manufacturer's defects for 5 years after the original purchase directly from our website. If your light does not work properly or the LED's fail, we will repair or replace your product for free. This does not cover any accidental damage or abuse the light may endure through normal wear and tear (water damage, staining, scratches, bending or cracking due to falling, or any damage to plugs). Any counterfeit products will also not be covered by the warranty. To submit a claim, please fill out the contact form below.

CONTACT US