LUX LED Lighting Support

 

We're Here To Help

We stand by our products. If you are not satisfied or change your mind within 30 days of delivery, you may return your LUX product for a full refund through our easy-to-use returns portal. To submit a warranty claim or contact us for any other reason, please fill out the form below and our team will be happy to help.

  

 


HELPFUL RESOURCES AND INFORMATION

Free standard shipping on all orders within the contiguous USA.  Allow 2-5 business days for delivery.

Shipping to Hawaii or Alaska? Type in your address at checkout to determine the cost.

For expedited shipping, you may pay for the following options.

  • Fed Ex Express Saver (3 business days)
  • Fed Ex 2-Day
  • Fed Ex Overnight

COMMERCIAL ORDERS

Shipping costs can vary by order for Hospitality and Commercial Contract orders with greater quantities. You can contact our sales team by emailing sales@luxledlights.com.

LUX LED Lighting provides a limited warranty that covers manufacturer's defects for 2 years after the original purchase directly from our website. If your light does not work properly or the LED's fail, we will repair or replace your product for free. This does not cover any accidental damage or abuse the light may endure through normal wear and tear (water damage, staining, scratches, bending or cracking due to falling, or any damage to plugs). Any counterfeit products will also not be covered by the warranty. To submit a claim, please fill out the contact form below.

CONTACT US