For commercial orders, we sell in case pack quantities, typically 4 lights per case pack.

For individual retail orders via our store, there is no minimum order.

LUX has a dedicated sales leader who can answer all of your questions. Please contact us by email at: sales@luxledlights.com, and let us know the best way to reach you. We will contact you right away.

COMMERCIAL ORDERS MADE THROUGH THE SALES TEAM

Shipping costs can vary by order for Hospitality and Contract orders. You can contact our sales team: Contact. Generally, all commercial products ship FOB California.

ONLINE STORE ORDERS

FREE GROUND SHIPPING in the continental U.S.A., via FedEx. (2-5 business days)

Shipping to Hawaii or Alaska? Type in your address at checkout to determine the cost.

If you want to expedite your shipping, we have the following shipping options, the cost of which will depend on your location.

Fed Ex Express (3 business days)

Fed Ex 2-Day

Fed Ex Overnight

INTERNATIONAL ORDERS

We currently ship to all countries except the UK and countries within the European Union. We will have distribution available to the UK and the EU in the near future.

You have two options:

Priority Mail International

or  

FedEx International

The cost will depend on your your location. You can type in your country address at checkout to view your total cost, including shipping.

*Please note your international shipment may incur customs, duties, taxes and potential brokerage fees. These fees are the responsibility of the recipient; therefore, we ask that you be aware of these fees prior to submitting your order.

RETURN POLICY

We want you to be 100% satisfied with your product. If you decide to return a product for any reason, you can receive a full cash refund: if you return the light undamaged in its original packaging within the first 30 days.

Returns that are damaged, or come without the original packaging or missing parts will be accepted in exchange for store credit, but must be within the first 30 days.

For returns due to manufacturer defect, please refer to our Five Year Warranty.

FIVE-YEAR WARRANTY:

LUX LED Lighting provides a limited warranty that covers manufacturer's defects for 5 years after the original purchase directly from our website. If your light does not work properly or the LED's fail, we will repair or replace your product for free. This does not cover any accidental damage or abuse the light may endure through normal wear and tear (water damage, staining, scratches, bending or cracking due to falling, or any damage to plugs). Any counterfeit products will also not be covered by the warranty. To submit a claim, fill out our contact form. 

Generally, our LED lights and lamps do not use light bulbs. Basically, each product features a flat panel of LEDs. The LED panels are rated for approximately 50,000 continuous hours, and are not designed to be replaced or removed. If your light breaks or the LEDs cease to function, we will replace the light (within the first 5 years).

Lumen is a basic unit for measuring brightness, just as the gram is a basic unit for measuring mass. A typical light bulb in your home might produce about 1000 lumens, whereas Lux is a unit that is used for measuring the amount of light falling on a surface and that is equal to one lumen per square meter.

Brooklyn USB & AC | 6'

Brooklyn Floor: 10′

Toronto Task & Grommet | 6'

Toronto Floor | 6'

Brooklyn Sconce | hard-wired

Our current product offering features a color temperature of 3000 Kelvin. If you are looking for additional color temperature ranges for a large-scale project, please contact us to discuss.

UserGuide

Dimensions & Specs

User Guide

Dimensions & Specs

User Guide

Dimensions & Specs

User Guide

Dimensions & Specs

User Guide

Dimensions & Specs

Instructions

Dimensions & Specs

User Guide

Dimensions & Specs

User Guide

Dimensions & Specs

User Guide

Dimensions & Specs

User Guide

Dimensions & Specs

User Guide

LUX LED Lighting, a division of Gold Crest, LLC, a California limited liability company (“LUX”), is committed to respecting the privacy rights of its customers, visitors, and other users of the https://www.luxledlights.com website. LUX created this Privacy Policy (“Privacy Policy”) to give you confidence as you visit and use these brand websites, and to demonstrate LUX’s commitment to fair information practices and the protection of privacy. 

LUX reserves the right, at any time and without notice, to add to, change, update, or modify this Privacy Policy, simply by posting such change, update, or modification on this website and without any other notice to you. Any such change, update, or modification will be effective immediately upon posting on this website.  By using the website, you are accepting the practices described in this Privacy Policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the Privacy Policy whenever you visit the Site to make sure that you understand how any personal information you provide will be used.

 Types of Information Collected

(a) Traffic Data Collected. LUX automatically tracks and collects the following categories of information when you visit both websites: (1) IP addresses; (2) domain servers; (3) types of computers accessing the website; (4) types of web browsers used to access the websites; (5) access times; (6) browser language settings; (7) operating system used; and (8) accessed pages (collectively “Traffic Data”). Traffic Data is anonymous information that does not personally identify you but is helpful for marketing purposes or for improving your experience on these websites. LUX also use “cookies” to customize content specific to your interests, to ensure that you do not see the same advertisement repeatedly, and to store your password so you do not have to re-enter it each time you visit these websites.  Cookie and tracking technology are also useful for gathering information such as browser type and operating system, tracking the number of visitors to the websites, and understanding how visitors use the websites Cookies can also help customize the Sites for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. You can use your browser settings to instruct your browser to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies you may not be able to use all portions of the websites.

(b) Personal Information Collected. In order for you to access certain services and to purchase products that LUX offers on these websites, LUX requires you to provide certain information that personally identifies you (“Personal Information”). Personal Information includes the following categories of information: (1) Contact Data (such as your name, mailing address, and e-mail address); (2) Financial Data (such as your account or credit card number); and (3) Demographic Data (such as your zip code, age, and income). If you communicate with us by e-mail, post messages, or otherwise complete online forms, surveys, or contest entries, any information provided in such communication may be collected as Personal Information.  

Uses of Information Collected

(a) Use of Information. LUX uses Contact Data to send you information about LUX products and services, or promotional material from some of LUX’s partners, or to contact you when necessary. LUX uses your Financial Data to verify your qualifications for certain products or services and to bill you for products and services. LUX uses your Demographic Data to customize and tailor your experience on these website, displaying content that LUX thinks you might be interested in and according to your preferences. 

(b) Sharing of Information.  LUX shares certain categories of information it collects from you in the ways described in this Privacy Policy. LUX shares Demographic Data with advertisers and other third parties only on an aggregate (i.e., non-personally-identifiable) basis. LUX also shares Contact Data and Financial Data with its business partners who assist us by performing core services (such as hosting, billing, fulfillment, or data storage and security) related to operation of this website. Those business partners have all agreed to uphold the same standards of security and confidentiality that LUX promises to you in this Privacy Policy, and they will only use your Contact Data and other Personal Information to carry out their specific business obligations to LUX. If you do not want us to share your Contact Data with any third parties, please email us at sales@luxledlights.com.

or select the “opt out” box in the online forms, but please understand that such a request will likely limit your ability to take advantage of all of the features and services offered on these websites. In addition, LUX maintains a procedure for you to review and request changes to your Personal Information; this procedure is described below.  Third-party websites or services linked to the websites are not covered by this Privacy Policy. These websites may collect personally identifiable information about you and place a cookie on your browser. LUX is not responsible for the privacy practices of the third-party websites and companies or what they do with your information. You should make sure their privacy policies are acceptable to you.

(c) User Choice Regarding Information. You may choose not to provide LUX with any Personal Information. In such an event, you can still access and use much of the websites; however you will not be able to access and use those portions of the website that require your Personal Information including portions necessary to be able to make purchases.

Confidentiality and Security of Personal Information. 

Except as otherwise provided in this Privacy Policy, LUX will keep your Personal Information private and will not share it with third parties, unless such disclosure is necessary to: (a) comply with a court order or other legal process; (b) protect LUX rights or property; or (c) enforce LUX’s Terms of Use. Your Personal Information is stored on secure servers that are not accessible by third parties. LUX provides you with the capability to transmit your Personal Information via secured and encrypted channels if you use a similarly equipped web browser. 

Ability to Access and Update Information

LUX maintains a procedure in order to help you confirm that your Personal Information remains correct and up-to-date. At any time, you may visit your personal profile on the websites. Through your personal profile you may: (a) review and update your Personal Information that LUX has already collected; (b) choose whether or not you wish for LUX to send you information about LUX, or promotional material from some of LUX’s partners; and/or (c) choose whether or not you wish for LUX to share your Personal Information with third parties. 

Lost or Stolen Information

You are solely responsible for safeguarding the secrecy of your password.  You must promptly notify LUX if your credit card, user name, or password is lost, stolen, or used without permission. In such an event, LUX will remove that credit card number, user name, or password from your account and update LUX’s records accordingly.

Public Information

These websites may contain links to other websites.  LUX is not responsible for the privacy practices or the content of such websites.  LUX also may make chat rooms, forums, message boards, and news groups available to you. Please understand that any information that is disclosed in these areas becomes public information.  LUX has no control over its use and you should exercise caution when deciding to disclose your Personal Information.